If you receive the following message:

504. Gateway Timeout.

When this message appears, it is likely that one of web servers we are associated with is down.  It is NOT an Edcite issue. As soon as the server is back up and running, Edcite will operate as expected.

If this has not resolved your issue, please contact hello@edcite.com.

The following is the link to the Google Document for this solution:

https://docs.google.com/document/d/1mGoz8Nb-LuVhxTJX7m8WM7334MpiyeffyKCqL2leBPw/edit

Updated 17 April 2017

ENG12-01